Digital Channels
WhatsApp ‘Hi’ to 072 741 7774
EPPF Mobile App
Download the EPPF Mobile App for Android or iOS
Member Portal
Click ‘In-Service Members', ‘Deferred Members’ or ‘Pensioners and Beneficiaries’ at the top of our website.
USSD
Dial *120*1037# for general self-service, or
dial *134*20072# for EOS self-service
Call Centre
Call us from South Africa:
0800 11 45 48
Call us from outside of South Africa:
+27 10 013 3366
Email:
info@eppf.co.za
Head Office and Johannesburg Walk-in Centre
Reception switchboard:
011 709 7400
Reception switchboard:
Isivuno House, EPPF Office Park
24 Georgian Crescent
Bryanston East
Johannesburg
2191
Postal Address:
Private Bag X50, Bryanston, 2152
GPS Coordinates:
S26 02.437 E28 01.101
Vuvuzela Hotline
Contact:
Vuvuzela Hotline The Vuvuzela Hotline is an independent service provider appointed by EPPF to provide and manage its Fraud and Ethics Hotline. It provides a third-party anonymous and confidential whistleblowing service for you to report potential fraud, corruption or misappropriation of resources, or any unethical conduct. The hotline can be contacted via any of the following seven reporting channels, in all 11 official South African languages, 24 hours a day, seven days a week, 365 days a year: Free call number: 0800 212 320
Email: eppf@thehotline.co.za
Website
www.thehotline.co.za /report (Use 0800 212 320 to report)
Mobile Application: Vuvuzela Hotline (App Stores) (Use 0800 212 320 to report)
SMS: 30916
Post: PO Box 10512, Centurion, 0046 Fax: 0867 261 681
Retirement Fund Consultants (RFCs) Contact Details
Eastern Cape (East London)
Noxhanti Mshumpela - Noxhanti@eppf.co.za 067 429 0034
Free State, Northern Cape
Keikantseng Seleka - Keikantseng@eppf.co.za 067 429 0215
Gauteng (Johannesburg)
Motheo Tau - Motheo@eppf.co.za 067 429 0108
Nosipho Sithole - Nosiphos@eppf.co.za 067 429 0128
KwaZulu-Natal (Durban)
Vukile Mkhwanazi – Vukile@eppf.co.za 067 429 0114
Mpumalanga (Witbank)
Thembani Banjwa - Thembani@eppf.co.za 067 429 0116
Tlamelo Mosalaesi - Tlamelo@eppf.co.za 067 429 0187
North West and Limpopo
Hlonipa Matshamba - Hlonipa@eppf.co.za 067 429 0035
Western Cape (Bellville)
Bonaventure Abrahams - Bonaventure@eppf.co.za 067 429 0210
Emalahleni Regional Office | Walk-in Centre
Contact:
013 693 3240 / 013 693 3918
Address:
House No. 27, Eskom Park
Visagie Street, Emalahleni, 1035
East London Satellite Office
Contact:
043 703 5772
Address:
Sunilaws Office Park
Block A, Corner Quenera Drive & Bonza Bay Road
East London, 5241
Cape Town Satellite Office
Contact:
021 915 2721
Address:
Eskom Western Cape Regional Office
60 Voortrekker Road Bellville
7530
Durban Satellite Office
Contact:
031 710 5206
Address:
Kwazulu-Natal Eskom Regional Office
25 Valley View Road New Germany
3620
Third Party Contact Details
Medical Aid
Medical Aid Claims and Authorisations
Bonitas Medical Fund
0860 002 108
Medihelp Medical Aid
0860 100 678
Bestmed Medical Aid
0860 002 378
Discovery Medical Aid
0860 002 378
Sizwe Medical Aid
0860 100 871
Medical Aid Contributions
Email: medicalaidqueries@eppf.co.za
Car and Household Insurance
Indwe
Telephone Number: 011 800 4526
Email: indwe@indwe.co.za
Claims: newclaims@indwe.co.za
Voluntary Burial Scheme
Sanlam Sky
Telephone Number: 086 123 5433
Email: eskomservicing@sanlamsky.co.za
Claims: eskomclaims@sanlamsky.co.za
Whatsapp chat: 0860 222 556
Media
Call
Helen Yardley: +27 11 709 7581
Helen@eppf.co.za
